Privacy Policy
At Dooribaaz.com, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you browse our boutique catalog, create an account, or complete a purchase.
1. Information We Collect
- Personal Account Details: When you register or purchase, we securely store your Name, Email Address, Delivery Address, and Contact Number to manage your order routing.
- Transaction Records: All payments are securely processed off-site through our authorized integration partner, Razorpay. Dooribaaz never stores, collects, or logs your credit card numbers, UPI PINs, or net banking passwords.
- Activity Logs: We collect basic diagnostic browser parameters (IP addresses, device metadata, and tracking cookies) to optimize your storefront rendering performance.
2. How We Use Your Data
We utilize your collected records strictly to fulfill baseline service metrics:
- To process, package, and ship your artisan shirts and handmade decor collections.
- To transmit live delivery tracking statuses and support updates through our automated Google SMTP relay network.
- To validate dynamic 7-day post-delivery returns, refunds, or size exchange requests submitted in your user dashboard.
3. Data Protection & Sharing Safeguards
- Zero Third-Party Sales: We do not trade, sell, or lease your personal information to outside marketing databases.
- Essential Partners Only: Data is shared exclusively with verified logistics courier partners (to deliver your packages) and payment processors (to handle financial clearing).
- Data Retention: Your structural profile details are maintained only as long as your customer account remains active or as required by financial transaction compliance laws.
Questions Regarding Your Data?
If you wish to update your profile preferences, remove your account visibility, or ask questions about our data protocols, please contact our data safety compliance manager directly.